Revenues increase to €23.3m at Viagogo Irish unit

Viagogo is one of the largest secondary ticket sellers in the world and operates its Irish base out of its facility in Limerick
Revenues increase to €23.3m at Viagogo Irish unit

Underlining the positive impact the firm has on the Limerick and Midwest economy, Viagogo's wage bill more than doubled from €3.58m to €8.26m in 2022. Picture: Gabby Jones/Bloomberg

Revenues at the main Irish arm of online ticket seller, Viagogo increased almost fourfold to €23.3m in 2022.

The secondary ticket seller has been in the spotlight in recent times with the exorbitant prices that sellers on the site demand for major sporting and music events.

Viagogo is one of the largest secondary ticket sellers in the world and operates its Irish base out of its facility in Limerick. The principal activity of the Irish unit is to provide customer service and operational support services to group companies.

Now, new accounts filed by the firm’s Irish arm, VGL Support Services Ireland Ltd show that it returned to pre-tax profit in 2022 as the business recorded pre-tax profits of €335,375.

This followed the company recoding a pre-tax loss of €1.93m in the prior year.

The company, owned by StubHub Holdings, also enjoyed unspecified other operating income of €730,436 in 2022 compared to €2.04m in the prior year.

The company incurred a corporation tax charge of €156,076 in 2022 and its post-tax profits stood at €909,735.

The firm returned to profit as revenues rose from €6.49m to €23.3m in 2022.

Numbers employed increased from 237 to 246 and the 246 are made up of 212 in customer service and 34 in operational support.

Underlining the positive impact the firm has on the Limerick and Midwest economy, the company’s wage bill more than doubled from €3.58m to €8.26m in 2022.

The accounts also state ‘other compensation costs’ increased from €80,120 to €124,530.

On the Viagogo website today, Oasis fans can pay €289 - €1,724 to see the band perform at the Millennium Stadium in Cardiff next July.

There did not appear to be tickets being sold on the Viagogo website for the two Croke Park shows in Dublin.

In 2021, the government introduced a law banning ticket touting. It prevents the resale of tickets at above face value, and warns people violating the rule can face a €100,000 fine or up to two years in prison.

In August, Viagogo defended the resale of Oasis tickets. A spokeswoman said at the time: “We oppose anti-competitive actions taken by event organisers to restrict purchasing and resale options to certain platforms in an attempt to control the market as they ultimately harm fans by limiting their choice. Prohibiting free market resale — as seen in Ireland — only leads to a surge in scams.”

The accounts show the firm’s operating lease costs declined from €305,314 to €283,155 in 2022. Shareholder funds totalled €3.6m that included accumulated profits of €3.1m at the end of 2022.

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